State Farm® Insurance Agent Craig Plank
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dave Dixon
September 13, 2024
5
out of
5
rating by Dave Dixon
"Andrew was very helpful and knowledgeable with my policy. Thanks again."
Andia Hatchell
August 21, 2024
5
out of
5
rating by Andia Hatchell
"Amazing customer service ! I've been with State Farm forever, and I couldn't ask for a better agency!"
We responded:
"Andia, It's always so nice to see you. We appreciate your loyalty and your friendship for all these years. Thank you for your kind review. See you soon. Craig"
Ta'Tyana Buster
July 23, 2024
5
out of
5
rating by Ta'Tyana Buster
"Andrew made setting up my new homeowner's insurance very easy. I love State Farm I am always able to get what I need done during work without a lot of hassle."
We responded:
"Ta'Tyana, Thank you for your 5-Star review. Means a lot to us. I am grateful for your kind words about Andrew. We look forward to serving you for many years to come. Craig"
Joseph Huggins
July 22, 2024
5
out of
5
rating by Joseph Huggins
"I have been a customer for over 30 years and it is a pleasure to work with the Plank team. Great customer service. Andrew Kearse in the office is quick, efficient and great to work with. Highly recommend this State Farm office!!"
We responded:
"I have been thankful to have you part of our insurance family for many years. Your loyalty matters to us. It's always great to see you. Your words about Andrew reinforce our commitment to excellence in our daily work. Thank you! Craig"
Christian Porcher
July 3, 2024
5
out of
5
rating by Christian Porcher
"I spoke with Andrew Kearse today and he provided excellent customer service while providing me quotes for home owner insurance. He was extremely thorough and patient."
We responded:
"Christian, I am thankful Andrew was able to take care of your insurance needs. I especially appreciate your kind and encouraging words. We look forward to being a part of your insurance program for years to come. Craig "
Mac Brewer
June 27, 2024
5
out of
5
rating by Mac Brewer
"Very responsive and customer oriented. Best rates with car/house bundle. Andrew Kearse, my rep, is the best. He makes the process easy to understand and seamless."
We responded:
"Mac, thanks for taking the time to give us a 5-Star review. Also, means a ton for your kind words about Andrew. He is certainly an asset to my team. Hope to see you soon. Craig"
Maria Adams
June 22, 2024
5
out of
5
rating by Maria Adams
"Andrew Kerase has helped me several times and he has always been very professional and patience with me. Thanks so much, I really appreciate it!"
We responded:
"Maria, I am grateful for your 5-star review. I know Andrew works very hard to take care of our policy holders like you. Thanks for taking the time to share you experience with us. Means a ton. Thanks, Craig Plank"
Andrew Kearse
June 13, 2024
5
out of
5
rating by Andrew Kearse
"The people at this office, Katy, Brandon, and Harrison, are friendly and helpful. Plus, my rates have actually gone DOWN in the last few months. What a great agency!"
We responded:
"Andrew, So happy you took the time to Give us 5-Star review. We appreciate your kind words. All appreciate what you do for us! Craig"
Dr. Michael Frisina
June 10, 2024
5
out of
5
rating by Dr. Michael Frisina
"Been a long time client. No one dies what they do better than the way they do it."
We responded:
"Mike, It's great to hear from you. Thanks so much for your 5-Star review. Means a ton. I look forward to seeing you soon. Craig"
Kimberly Huddleston
May 14, 2024
5
out of
5
rating by Kimberly Huddleston
"Wonderful Customer service and extremely helpful with questions about car insurance. I have used Craig Plank for over 20 years on my Home and Car insurance needs. Great Insurance Company. I had the pleasure of working with Brandon he is the Best."
We responded:
"Kimberly, pardon my delay in responding to your great review. Brandon is an asset to my team, and he enjoys helping our policyholders navigate the complexities of insurance. Your review charges us up. Thank you. Craig Plank"
Ma Yutong
May 9, 2024
5
out of
5
rating by Ma Yutong
"Andrew is the BEST! Seriously, he is one of the agent that you dream to have and will never regret. My husband and I really enjoyed working with Andrew, he is wonderful, amazing and helpful all the time. I’m recommending Andrew to everyone that I know cuz we just love him so much."
We responded:
"Ma, I am so grateful for your 5-star review and your kind and encouraging words about Andrew. I am so thankful to have him on my team. There is no doubt he will have his own agency one day. We strive to provide raving service. Based on your review, it appears Andrew hit the mark. Thank you for your time and business. It's great to have you part of the SF family. Craig"
Nicole Love
April 30, 2024
5
out of
5
rating by Nicole Love
"Last week while shopping around for auto insurance, I had the pleasure to work with one of the most amazing insurance companies in Columbia. Katie was very kind and explained everything in great detail of what I needed and provided me with such great customer service. When I went in I was greeted by her and Andrew and they made me feel so special as a customer that I would recommend them to anyone that is in search for insurance. I not only felt like a customer, I was treated like family."
We responded:
"Nicole, Wow! What kind words. I am so grateful for you taking the time to let us hear about your experience. I am so proud of Katy, Andrew, Brandon, and Harrison. They chase perfection every day. We know perfection is not possible; but, by chasing it, we hope to catch excellence. Your words give us encouragement and fuel our drive to help all we can. Hope to see you soon. Craig "
Timothy Wingard
April 18, 2024
5
out of
5
rating by Timothy Wingard
"We recently delt with Andrew on the phone about our recent purchase of a new vehicle. He was very courteous, helpful and pleasant to talk with. He was also very knowledgeable."
We responded:
"Thank you for your 5-Star review. I am so appreciative of your kind words regarding Andrew. He is a super star!! Craig"
Seth Morris
April 17, 2024
5
out of
5
rating by Seth Morris
"Andrew was extremely helpful while shopping different insurances. He came by my place of business to quote our employees. Would recommend."
We responded:
"Seth, Thank you for taking time out of your bust schedule to write a few kind words about Andrew. He is grateful and works hard each day to help our insureds navigate the complexities of insurance. We appreciate your business and look forward to seeing you soon. Craig"
Kyle Jones
April 16, 2024
5
out of
5
rating by Kyle Jones
"If I could give them 6 stars I would. Andrew was very helpful and showed how much he cared about my financial well-being."
We responded:
"Kyle, So cool! Never heard anyone say that before...6-stars! I appreciate you taking the time to let us know about your experience with my agency and your time with Andrew. I am thankful for Andrew and having you as part of our SF family! Craig"
Vernessa Chappel
April 4, 2024
5
out of
5
rating by Vernessa Chappel
"I really enjoy interacting with my Statefarm office. Everyone there is very professional. Andrew Kearse always helps me whenever I call in for anything, and he is exceptional. We’ve been with Craig Planks office for several years now. Hope to continue great business."
We responded:
"Vernessa, Thank you for your sweet message and review. Andrew does a great job and we are so thankful for his selflessness and his heart of a teacher. I am super grateful for you continued loyalty. I hope to see you soon. Have a great spring and summer. Craig"
Samuel Gray
March 22, 2024
5
out of
5
rating by Samuel Gray
"Quick and easy hassle free!!! And Andrew was wonderful to work with.. he also mention some benefits that I might be interested in later… I’m very pleased with my service"
We responded:
"Samuel, It certainly is a pleasure working with you. We appreciate your business and look forward to serving you for many years. Thank you for your kind comments about Andrew. He works very hard at what he does and he aspires to be an Agent/Owner himself. Your words will certainly be an encouragement. Thank you. Craig Plank"
Steven Hekl
March 21, 2024
5
out of
5
rating by Steven Hekl
"Very nice and professional folks to deal with. Andrew and Brandon were extremely helpful to work with."
We responded:
"Steven, Thank you for taking time out of your busy day to praise Andrew and Brandon. Your words mean a ton and I too am proud of their work. Thank you for your business. Craig Plank"
Alex Jones-Cobb the Author
February 29, 2024
5
out of
5
rating by Alex Jones-Cobb the Author
"It was a very pleasant experience. The customer representative was thorough, kind, & professional."
We responded:
"Thank you for your 5-star review. We never take that for granted. In fact, it continues to motivate us to press on and do our best. We look forward to working with you. Craig Plank"
Catherine Dozier
February 23, 2024
5
out of
5
rating by Catherine Dozier
"Friendly staff that always go above and beyond! Pleasure doing business with you."
We responded:
"Catherine, in the hurried environment we live in today, I truly appreciate your feedback. Thank you for your kind words and thank you for your continued business. Talk with you soon. Craig Plank"
alan hay
February 7, 2024
5
out of
5
rating by alan hay
"Andrew Kearse was very helpful and is a straight shooter"
We responded:
"Alan, thank you for taking the time to do a review. Your words mean a ton. We are very proud of Andrew. We look forward to seeing you soon. Craig Plank"
Joye Hipp
January 30, 2024
5
out of
5
rating by Joye Hipp
"Andrew was most helpful in updating my insurance needs. I appreciated his upbeat manner and efficiency in getting my coverage updated."
Ace Visionz Productions
January 10, 2024
3
out of
5
rating by Ace Visionz Productions
"While State Farm offers great customer service and maintains a high level of professionalism, it's worth noting that they tend to be on the pricey side. If you're on a budget, I wouldn't necessarily recommend this place as it can be considered super expensive."
We responded:
"Ace Visionz Productions, thank you for your kind words about State Farm's professionalism and customer service. My agency would love the opportunity to work on quote that would fit your budget. We have a variety of discounts and products, when tailored to meet your needs, can be quite premium efficient. We look forward to hearing from you. Thanks! Craig 803-788-8341"
Ed Lilly
December 11, 2023
5
out of
5
rating by Ed Lilly
"Great experience discussing my policies with Andrew. Craig is fortunate to have him on his staff!"
We responded:
"Ed, Indeed I am fortunate to have Andrew on my team!! Thank you for your kind words. I really appreciate you taking the time to do a review. Merry Christmas. Craig"
Emma Coffman
December 1, 2023
5
out of
5
rating by Emma Coffman
"I had a great experience with one of the salesman here. I am someone who knows very little about insurance and have been putting off organizing it because I get too overwhelmed, but Andrew was able to explain all of my options to me clearly and was patient with all of my questions. I feel confident in my insurance now, and I know that he will be there for me if I need any future help!"
We responded:
"Emma, I am so thankful for your encouraging words about Andrew and our agency. We do stive to make your experience a great one and your kind words support our efforts. Thank you! I'll be sure to pass on your post to Andrew. Craig"