State Farm® Insurance Agent Craig Plank
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Remy Gilbert
March 7, 2025
"I have never felt more at home in a place of business. Craig Plank and Andrew Kaearse made me feel like family from the moment I walked in the door. I have been with Craig and his team for over 10 years, and I look forward to being with them for another 10 years or more."
Marshall C Turbyfill
January 29, 2025
"As a client of Craig Plank's office for almost a decade, life has had all of its unexpected twists and turns. Since you cannot be sure, Insure. Through fat times and lean, Craig's stalwart team has never met a challenge they cannot accommodate or failed in its duty to me as their customer instilling the confidence that if the worst happens, I will survive all thanks to the Lord God Almighty and State Farm Insurance. The Lord God will keep me safe but Craig Farm's State Farm will compensate."
"Marshall, Thanks for your wonderful review and your kind words. We are so thankful to be your choice to protect your earthly possessions. And, I too am super grateful to be able to put my faith in our God and ultimately spend an eternity with Him. Craig"
Lucy
January 7, 2025
"They keep going up & never responds to any emails"
"Lucy, I’m so sorry you have not received any responses to your emails as you indicated in your review. It is so frustrating when a business doesn’t respond. I will say it is quite unusual for my agency as we strive daily to give excellent service and we have a great reputation for being there when one needs us. I will look into the issue personally and have someone on my team answer your email or give you a call. As far as increases, you are right. Unfortunately, the industry as a whole, including State Farm, has been faced with the changes in our economy and the inflationary pressures that result in rate increases. The good news is we have several options we can explore that may aid in a more premium efficient outcome. Thank you for your review and the opportunity to respond. Craig"
John Brunty
December 17, 2024
"I had the pleasure of working with Andrew. He was excellent. Efficient, prompt and patient. All great customer service qualities. My insurance for a brand new car is extremely reasonable as well. I highly recommend Craig and Andrew!"
"John, Thank you for taking the time to give us a 5-Star review and for your kind words. I certainly am proud of the work Andrew does. I'm also thankful your rate met your budgeting needs. We look forward to seeing you soon. Craig"
Nikki Miller
December 12, 2024
"Andrew was great. Good customer service."
"Nikki, So sweet to take a moment and give us a 5-Star rereview. Thank you!! Happy New Year! Craig"
Takeera Miller
December 3, 2024
"Love it ! Andrew Kearse was a BIG HELP THANKS TO YOU !"
"Takeera, You are so very kind to take time out of your schedule to give my agency a 5-Star review. It's great to hear Andrew was so helpful. He loves taking care of our "Farm Family." Hope to see you next year. Happy New Year! Craig"
Joseph Kearse
November 13, 2024
"Andrew at the Craig Plank Agency did a great job walking us through our insurance choices. We are now saving money and have a personalized policy more appropriate for our needs. We had State Farm in the past, and they always did such a great job helping us when we had claims. We’re glad to be back with State Farm."
"We are so thankful for you returning to State Farm. We are especially thankful you chose our agency to place your trust. We look forward to seeing you soon. Craig"
Vokhidjon Raupov
November 12, 2024
"The local agents are always professional and efficient. Thanks a bunch, Parklane branch!"
"Thank you for taking the time to leave us your 5-Star review. Really means a lot to us. We look forward to working with you. Craig"
Peyton Wiseman Matthews
October 29, 2024
"Andrew helps me with whatever I need and is always available to answer questions or make changes, making my life easier. I recently purchased a new car (on a Saturday!) and Andrew was able to update my policy and send me new documents within minutes. Great experience so far!"
"Peyton, it’s good to hear from you. Thank you for your kind word about Andrew. It’s because of you I met Andrew and was able to add him to our team. Thank you!"
Hedy Zaragoza
October 21, 2024
"My experience with State Farm has been very positive. Andrew Kearse provided me with the information I needed and answered all my questions. He has been extremely professional in helping me with my life insurance policy. Thank you, Andrew."
"Thanks, Hedi for your review. We are so thankful have you as part of my Agency family. See you soon. Craig"
Shameka Wright
October 4, 2024
"Ms. Katy and Andrew were great. They both were professional and helpful."
"Shameka, I really appreciate you taking time out of your busy schedule to leave a review. See you soon. Craig"
Andia Hatchell
August 21, 2024
"Amazing customer service ! I've been with State Farm forever, and I couldn't ask for a better agency!"
"Andia, It's always so nice to see you. We appreciate your loyalty and your friendship for all these years. Thank you for your kind review. See you soon. Craig"
