State Farm® Insurance Agent Craig Plank
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carson skinner
April 15, 2025
5
out of
5
rating by Carson skinner
"Great customer service!"
Steven Pierce
April 10, 2025
5
out of
5
rating by Steven Pierce
"Have been in SC for over a year now, and have had great service from Andrew. Would highly recommend to anyone, I have been with state farm in Ky and TN and although I love their service, it doesn't compare to Andrew's customer service."
Satoria Lowe
April 4, 2025
5
out of
5
rating by Satoria Lowe
"I've been with Craig plank State Farm Agency for over a decade. The staff is so professional, kind, and sweet. They are willing to go beyond to help all their customers feel welcomed and find a solution for all of their needs. Andrew is the best. Andrew is very patient, professional, and knowledgeable about the insurance industry. I highly recommend everyone going over and setting up a policy with with Craig Plank State Farm Agency."
We responded:
"Satoria, you are always so kind to us. I am thankful for your sweet words and specifically praising Andrew. I am very thankful to have him as part of our team. I look forward to seeing you soon. Craig"
Remy Gilbert
March 7, 2025
5
out of
5
rating by Remy Gilbert
"I have never felt more at home in a place of business. Craig Plank and Andrew Kaearse made me feel like family from the moment I walked in the door. I have been with Craig and his team for over 10 years, and I look forward to being with them for another 10 years or more."
We responded:
"Remy, it's always good to hear from you. I certainly enjoy servicing together at Shandon Baptist Church. I am especially grateful for your continued business and your kind words. Hi to our family and see you on Sunday!"
LaTashia Nathan
February 6, 2025
5
out of
5
rating by LaTashia Nathan
"Andrew & Katy were Great!"
We responded:
"Thanks for taking the time to leave your 5-Star review. I really appreciate it. We are super proud of Andrew & Katy. Hope to see you soon. Craig "
Marshall C Turbyfill
January 29, 2025
5
out of
5
rating by Marshall C Turbyfill
"As a client of Craig Plank's office for almost a decade, life has had all of its unexpected twists and turns. Since you cannot be sure, Insure. Through fat times and lean, Craig's stalwart team has never met a challenge they cannot accommodate or failed in its duty to me as their customer instilling the confidence that if the worst happens, I will survive all thanks to the Lord God Almighty and State Farm Insurance. The Lord God will keep me safe but Craig Farm's State Farm will compensate."
We responded:
"Marshall, Thanks for your wonderful review and your kind words. We are so thankful to be your choice to protect your earthly possessions. And, I too am super grateful to be able to put my faith in our God and ultimately spend an eternity with Him. Craig"
John ET
January 8, 2025
5
out of
5
rating by John ET
"I've been insured with State Farm for three years and have had zero issues. Craig Plank's team is nothing short of excellent in regards with service and communication."
We responded:
"John, I am humbled and thankful for your 5-Star review and kind words. They mean a ton to me and my team. I am grateful to have you as part of our insurance family. I hope you have a great new year! Craig"
Jessica Thompson
January 8, 2025
5
out of
5
rating by Jessica Thompson
"Craig Plank and his staff with State Farm Insurance are absolutely amazing. Always helpful and the best when it comes to their customer service. My family and I have had vehicle/home policies with Craig Plank for 20+ years. Highly recommend this agent and his staff for all your insurance needs!"
We responded:
"Jessica, Thank you and your family for your 20+ years of loyalty to my agency and State Farm. We look forward to serving you and your family for many more years to come. Thank you for your kind and encouraging words. I look forward to seeing you soon. Craig"
Lucy
January 7, 2025
1
out of
5
rating by Lucy
"They keep going up & never responds to any emails"
We responded:
"Lucy, I’m so sorry you have not received any responses to your emails as you indicated in your review. It is so frustrating when a business doesn’t respond. I will say it is quite unusual for my agency as we strive daily to give excellent service and we have a great reputation for being there when one needs us. I will look into the issue personally and have someone on my team answer your email or give you a call. As far as increases, you are right. Unfortunately, the industry as a whole, including State Farm, has been faced with the changes in our economy and the inflationary pressures that result in rate increases. The good news is we have several options we can explore that may aid in a more premium efficient outcome. Thank you for your review and the opportunity to respond. Craig"
Cameron Robinson
December 20, 2024
5
out of
5
rating by Cameron Robinson
"Communication and customer service is great, he helped me find the perfect car insurance at a great price. Thank you."
We responded:
"Cameron, Thank you for your 5-Star review. We are grateful you are now part of our State Farm family. We look forward to many years together. Craig"
John Brunty
December 17, 2024
5
out of
5
rating by John Brunty
"I had the pleasure of working with Andrew. He was excellent. Efficient, prompt and patient. All great customer service qualities. My insurance for a brand new car is extremely reasonable as well. I highly recommend Craig and Andrew!"
We responded:
"John, Thank you for taking the time to give us a 5-Star review and for your kind words. I certainly am proud of the work Andrew does. I'm also thankful your rate met your budgeting needs. We look forward to seeing you soon. Craig"
Chuck Ward
December 17, 2024
5
out of
5
rating by Chuck Ward
"Have always been very satisfied with the services at Craig Plank's agency. The people in his office are customer friendly and always willing to help. Andrew has personally assisted me many times when I've stopped in to make a payment. I would recommend Craig Plank agency to anyone looking for insurance."
We responded:
"Chuck, I really appreciate you slowing down in this busy season to give us a review. Means a ton! Thank you for your encouraging words. We look forward to talking with you in the new year. Craig"
Nikki Miller
December 12, 2024
5
out of
5
rating by Nikki Miller
"Andrew was great. Good customer service."
We responded:
"Nikki, So sweet to take a moment and give us a 5-Star rereview. Thank you!! Happy New Year! Craig"
Isabel Drucker
December 4, 2024
5
out of
5
rating by Isabel Drucker
"Andrew is great! Thanks!"
We responded:
"Isabel, Thank you for leaving your review. I am grateful you feel the way you do about Andrew. I'm super proud of his work and his relationships with the members of our agency family like you!! Craig"
Takeera Miller
December 3, 2024
5
out of
5
rating by Takeera Miller
"Love it ! Andrew Kearse was a BIG HELP THANKS TO YOU !"
We responded:
"Takeera, You are so very kind to take time out of your schedule to give my agency a 5-Star review. It's great to hear Andrew was so helpful. He loves taking care of our "Farm Family." Hope to see you next year. Happy New Year! Craig"
Yukio Weathers
November 26, 2024
5
out of
5
rating by Yukio Weathers
"Very patient and understanding group."
We responded:
"Yukio, Sweet words. We recognize this insurance stuff can be complicated and at times frustrating. Your words encourage us to keep serving as many people as possible with patience and understanding. Happy New Year! Craig"
Joseph Kearse
November 13, 2024
5
out of
5
rating by Joseph Kearse
"Andrew at the Craig Plank Agency did a great job walking us through our insurance choices. We are now saving money and have a personalized policy more appropriate for our needs. We had State Farm in the past, and they always did such a great job helping us when we had claims. We’re glad to be back with State Farm."
We responded:
"We are so thankful for you returning to State Farm. We are especially thankful you chose our agency to place your trust. We look forward to seeing you soon. Craig"
Winifred Kearse
November 12, 2024
5
out of
5
rating by Winifred Kearse
"Great experience today at Craig Plank State Farm! Our agent, Andrew, took ample time in comparing our insurance coverage, and was able to make valuable suggestions which provided us with better coverage at a lower premium. We are so happy to be back home with State Farm, and to know we have a capable agent looking out for us."
We responded:
"We are so thankful for you returning to State Farm. We are especially thankful you chose our agency to place your trust. We look forward to seeing you soon. Craig"
Vokhidjon Raupov
November 12, 2024
5
out of
5
rating by Vokhidjon Raupov
"The local agents are always professional and efficient. Thanks a bunch, Parklane branch!"
We responded:
"Thank you for taking the time to leave us your 5-Star review. Really means a lot to us. We look forward to working with you. Craig"
Marlene Avant
October 29, 2024
5
out of
5
rating by Marlene Avant
"Andrew was very thorough in his questioning and suggestions. It was a delight to work with him. Being a former insurance agency owner, I appreciate his professionalism with a personality. Great job."
We responded:
"Marlene, thank you for your 5-Star review. I am especially proud of your kind words about Andrew. Means a ton based on your prior experience. We look forward to serving you. Craig Plank"
Peyton Wiseman Matthews
October 29, 2024
5
out of
5
rating by Peyton Wiseman Matthews
"Andrew helps me with whatever I need and is always available to answer questions or make changes, making my life easier. I recently purchased a new car (on a Saturday!) and Andrew was able to update my policy and send me new documents within minutes. Great experience so far!"
We responded:
"Peyton, it’s good to hear from you. Thank you for your kind word about Andrew. It’s because of you I met Andrew and was able to add him to our team. Thank you!"
Catherine Treme
October 25, 2024
5
out of
5
rating by Catherine Treme
"Andrew Kearse is incredibly thorough when talking about potential insurance. He wants to make sure that you get the right type of insurance for your specific situation."
We responded:
"You are so sweet to leave such kind words. Thank you for your 5-Star review. Craig Plank"
Hedy Zaragoza
October 21, 2024
5
out of
5
rating by Hedy Zaragoza
"My experience with State Farm has been very positive. Andrew Kearse provided me with the information I needed and answered all my questions. He has been extremely professional in helping me with my life insurance policy. Thank you, Andrew."
We responded:
"Thanks, Hedi for your review. We are so thankful have you as part of my Agency family. See you soon. Craig"
Bradford McGuffin
October 18, 2024
5
out of
5
rating by Bradford McGuffin
"A great agency, top notch in every way, Katy is always a pleasure to talk to!"
We responded:
"Thank you for your kind words about Katy. I am certainly proud of her. Thank you for taking time to leave your review. We look forward to seeing you soon. Craig"
Shameka Wright
October 4, 2024
5
out of
5
rating by Shameka Wright
"Ms. Katy and Andrew were great. They both were professional and helpful."
We responded:
"Shameka, I really appreciate you taking time out of your busy schedule to leave a review. See you soon. Craig"