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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lucy

Lucy

January 7, 2025

1  out of  5
rating by Lucy
"They keep going up & never responds to any emails"
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Cameron Robinson

December 20, 2024

5  out of  5
rating by Cameron Robinson
"Communication and customer service is great, he helped me find the perfect car insurance at a great price. Thank you."
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John Brunty

December 17, 2024

5  out of  5
rating by John Brunty
"I had the pleasure of working with Andrew. He was excellent. Efficient, prompt and patient. All great customer service qualities. My insurance for a brand new car is extremely reasonable as well. I highly recommend Craig and Andrew!"
We responded:
"John, Thank you for taking the time to give us a 5-Star review and for your kind words. I certainly am proud of the work Andrew does. I'm also thankful your rate met your budgeting needs. We look forward to seeing you soon. Craig"
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Chuck Ward

December 17, 2024

5  out of  5
rating by Chuck Ward
"Have always been very satisfied with the services at Craig Plank's agency. The people in his office are customer friendly and always willing to help. Andrew has personally assisted me many times when I've stopped in to make a payment. I would recommend Craig Plank agency to anyone looking for insurance."
We responded:
"Chuck, I really appreciate you slowing down in this busy season to give us a review. Means a ton! Thank you for your encouraging words. We look forward to talking with you in the new year. Craig"
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Nikki Miller

December 12, 2024

5  out of  5
rating by Nikki Miller
"Andrew was great. Good customer service."
We responded:
"Nikki, So sweet to take a moment and give us a 5-Star rereview. Thank you!! Happy New Year! Craig"
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Isabel Drucker

December 4, 2024

5  out of  5
rating by Isabel Drucker
"Andrew is great! Thanks!"
We responded:
"Isabel, Thank you for leaving your review. I am grateful you feel the way you do about Andrew. I'm super proud of his work and his relationships with the members of our agency family like you!! Craig"
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Takeera Miller

December 3, 2024

5  out of  5
rating by Takeera Miller
"Love it ! Andrew Kearse was a BIG HELP THANKS TO YOU !"
We responded:
"Takeera, You are so very kind to take time out of your schedule to give my agency a 5-Star review. It's great to hear Andrew was so helpful. He loves taking care of our "Farm Family." Hope to see you next year. Happy New Year! Craig"
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Yukio Weathers

November 26, 2024

5  out of  5
rating by Yukio Weathers
"Very patient and understanding group."
We responded:
"Yukio, Sweet words. We recognize this insurance stuff can be complicated and at times frustrating. Your words encourage us to keep serving as many people as possible with patience and understanding. Happy New Year! Craig"
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Joseph Kearse

November 13, 2024

5  out of  5
rating by Joseph Kearse
"Andrew at the Craig Plank Agency did a great job walking us through our insurance choices. We are now saving money and have a personalized policy more appropriate for our needs. We had State Farm in the past, and they always did such a great job helping us when we had claims. We’re glad to be back with State Farm."
We responded:
"We are so thankful for you returning to State Farm. We are especially thankful you chose our agency to place your trust. We look forward to seeing you soon. Craig"
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Winifred Kearse

November 12, 2024

5  out of  5
rating by Winifred Kearse
"Great experience today at Craig Plank State Farm! Our agent, Andrew, took ample time in comparing our insurance coverage, and was able to make valuable suggestions which provided us with better coverage at a lower premium. We are so happy to be back home with State Farm, and to know we have a capable agent looking out for us."
We responded:
"We are so thankful for you returning to State Farm. We are especially thankful you chose our agency to place your trust. We look forward to seeing you soon. Craig"
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Vokhidjon Raupov

November 12, 2024

5  out of  5
rating by Vokhidjon Raupov
"The local agents are always professional and efficient. Thanks a bunch, Parklane branch!"
We responded:
"Thank you for taking the time to leave us your 5-Star review. Really means a lot to us. We look forward to working with you. Craig"
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Marlene Avant

October 29, 2024

5  out of  5
rating by Marlene Avant
"Andrew was very thorough in his questioning and suggestions. It was a delight to work with him. Being a former insurance agency owner, I appreciate his professionalism with a personality. Great job."
We responded:
"Marlene, thank you for your 5-Star review. I am especially proud of your kind words about Andrew. Means a ton based on your prior experience. We look forward to serving you. Craig Plank"
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Peyton Wiseman Matthews

October 29, 2024

5  out of  5
rating by Peyton Wiseman Matthews
"Andrew helps me with whatever I need and is always available to answer questions or make changes, making my life easier. I recently purchased a new car (on a Saturday!) and Andrew was able to update my policy and send me new documents within minutes. Great experience so far!"
We responded:
"Peyton, it’s good to hear from you. Thank you for your kind word about Andrew. It’s because of you I met Andrew and was able to add him to our team. Thank you!"
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Catherine Treme

October 25, 2024

5  out of  5
rating by Catherine Treme
"Andrew Kearse is incredibly thorough when talking about potential insurance. He wants to make sure that you get the right type of insurance for your specific situation."
We responded:
"You are so sweet to leave such kind words. Thank you for your 5-Star review. Craig Plank"
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Hedy Zaragoza

October 21, 2024

5  out of  5
rating by Hedy Zaragoza
"My experience with State Farm has been very positive. Andrew Kearse provided me with the information I needed and answered all my questions. He has been extremely professional in helping me with my life insurance policy. Thank you, Andrew."
We responded:
"Thanks, Hedi for your review. We are so thankful have you as part of my Agency family. See you soon. Craig"
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Bradford McGuffin

October 18, 2024

5  out of  5
rating by Bradford McGuffin
"A great agency, top notch in every way, Katy is always a pleasure to talk to!"
We responded:
"Thank you for your kind words about Katy. I am certainly proud of her. Thank you for taking time to leave your review. We look forward to seeing you soon. Craig"
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Shameka Wright

October 4, 2024

5  out of  5
rating by Shameka Wright
"Ms. Katy and Andrew were great. They both were professional and helpful."
We responded:
"Shameka, I really appreciate you taking time out of your busy schedule to leave a review. See you soon. Craig"
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Dave Dixon

September 13, 2024

5  out of  5
rating by Dave Dixon
"Andrew was very helpful and knowledgeable with my policy. Thanks again."
We responded:
"Dave, Great to hear from you. Thank you for taking the time to leave your 5-star review. I am super proud of Andrew and I appreciate your kind words. Hope all is well with you guys. Talk with you soon. Craig"
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Andia Hatchell

August 21, 2024

5  out of  5
rating by Andia Hatchell
"Amazing customer service ! I've been with State Farm forever, and I couldn't ask for a better agency!"
We responded:
"Andia, It's always so nice to see you. We appreciate your loyalty and your friendship for all these years. Thank you for your kind review. See you soon. Craig"
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Ta'Tyana Buster

July 23, 2024

5  out of  5
rating by Ta'Tyana Buster
"Andrew made setting up my new homeowner's insurance very easy. I love State Farm I am always able to get what I need done during work without a lot of hassle."
We responded:
"Ta'Tyana, Thank you for your 5-Star review. Means a lot to us. I am grateful for your kind words about Andrew. We look forward to serving you for many years to come. Craig"
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Joseph Huggins

July 22, 2024

5  out of  5
rating by Joseph Huggins
"I have been a customer for over 30 years and it is a pleasure to work with the Plank team. Great customer service. Andrew Kearse in the office is quick, efficient and great to work with. Highly recommend this State Farm office!!"
We responded:
"I have been thankful to have you part of our insurance family for many years. Your loyalty matters to us. It's always great to see you. Your words about Andrew reinforce our commitment to excellence in our daily work. Thank you! Craig"
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Christian Porcher

July 3, 2024

5  out of  5
rating by Christian Porcher
"I spoke with Andrew Kearse today and he provided excellent customer service while providing me quotes for home owner insurance. He was extremely thorough and patient."
We responded:
"Christian, I am thankful Andrew was able to take care of your insurance needs. I especially appreciate your kind and encouraging words. We look forward to being a part of your insurance program for years to come. Craig "
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Maria Adams

June 22, 2024

5  out of  5
rating by Maria Adams
"Andrew Kerase has helped me several times and he has always been very professional and patience with me. Thanks so much, I really appreciate it!"
We responded:
"Maria, I am grateful for your 5-star review. I know Andrew works very hard to take care of our policy holders like you. Thanks for taking the time to share you experience with us. Means a ton. Thanks, Craig Plank"
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Andrew Kearse

June 13, 2024

5  out of  5
rating by Andrew Kearse
"The people at this office, Katy, Brandon, and Harrison, are friendly and helpful. Plus, my rates have actually gone DOWN in the last few months. What a great agency!"
We responded:
"Andrew, So happy you took the time to Give us 5-Star review. We appreciate your kind words. All appreciate what you do for us! Craig"
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Dr. Michael Frisina

June 10, 2024

5  out of  5
rating by Dr. Michael Frisina
"Been a long time client. No one dies what they do better than the way they do it."
We responded:
"Mike, It's great to hear from you. Thanks so much for your 5-Star review. Means a ton. I look forward to seeing you soon. Craig"